Privacy Policy

Effective Date: [19-06-2024]

Aksaraherbals ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.aksaraherbals.com, purchase our products, or engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, shipping address, and billing information.
• Order Information: Details of products purchased, order dates, and delivery details.
• Payment Information: Payment card details, billing address, and other financial information.
• Technical Data: IP address, browser type, operating system, referring website, and activity on our site.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Process Transactions: To process your orders and deliver the products and services you request.
• To Improve Our Services: To understand how our customers use our services, to enhance our website, and to develop new products and services.
• To Communicate With You: To send order confirmations, updates, and respond to inquiries.
• For Marketing Purposes: To provide you with information about products, services, and promotions that may interest you.
• To Protect Against Fraud: To monitor and prevent fraudulent transactions and other illegal activities.
• To Comply With Legal Obligations: To fulfill our legal and regulatory requirements.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: With third-party vendors who provide services such as payment processing, order fulfillment, email delivery, and customer service.
• Legal Requirements: If required by law, or if we believe that such action is necessary to comply with legal obligations, protect and defend our rights or property, or protect the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no security measures are infallible, and we cannot guarantee the absolute security of your data.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.
• Rectification: The right to request correction of inaccurate or incomplete data.
• Erasure: The right to request deletion of your personal data under certain conditions.
• Restriction: The right to request restriction of processing your personal data under certain conditions.
• Objection: The right to object to our processing of your personal data.
• Data Portability: The right to request transfer of your data to another organization or directly to you under certain conditions.

To exercise these rights, please contact us at privacy@aksaraherbals.com.

7. Third-Party Links

Our website may contain links to other websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of other sites. We encourage you to read the privacy policies of other websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Thank you for trusting Aksaraherbals with your personal information. We are committed to safeguarding your privacy and ensuring that your personal data is protected.